Terms And Conditions

TERMS AND CONDITIONS

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING OUR WEBSITE

1. TERMS OF WEBSITE USE

1.1 Access and use of the www.energyresponseforce.com website (our site) is free of charge, but to use the site you must agree to our site terms of use.

1.2 Our site is designed for non-commercial use by individuals and companies in the UK only. The site may therefore not be used for any commercial purposes without our prior written consent.

1.3 These terms will apply to your use of our site. Please come back and check our terms from time to time as they may change and only current terms will apply to your use of this site. We recommend that you print a copy of these terms for future reference.

1.4 By using our site, you confirm that you accept these terms of use and will comply with them.

1.5 These terms of use refer to the other additional terms and policies, which also apply to use of our site:

1.6 Our Privacy Policy sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our site, you consent to that processing and warrant that all data provided by you is accurate.

2. ABOUT ENERGY RESPONSE FORCE

2.1 Our site is operated by Knauf Insulation Limited (“We”). We are a limited company, registered in England and Wales under company number 1926842 and our registered office is at PO Box 10, Stafford Road, St Helens, Merseyside WA10 3NS.

3. INTELLECTUAL PROPERTY RIGHTS

3.1 We own all intellectual property rights in our site, including but not limited to the software tool use to calculate “Heat Bleed” and the registered trade marks “Energy Response Force”, “Heat Bleed” and “SeeRed”. All such rights are reserved.

3.2 If you reproduce or use any part of our site, including display on any social media, you must identify us as the owner of the information reproduced.

3.3 You may link to (but not frame) our site homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it and you do not suggest any of association, approval or endorsement of your own site by us. We reserve the right to withdraw linking permission without notice.

3.4 Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only.

3.5 We have no control over the contents of those sites or resources.

4. ACCESS TO OUR SITE

4.1 We do not guarantee that our site, or any content on it, will always be available or that use of the site will be uninterrupted.

4.2 We may suspend, withdraw, discontinue or change all or any part of our site without notice. We will not be liable to you if for any reason our site is unavailable at any time or for any period.

5. INFORMATION ON OUR SITE

5.1 The content on our site is provided for general information and illustrative purposes only. Whilst we use software to help you calculate approximate “Heat Bleed” and energy savings that you could make, the information on this site and output from the software on it is not intended to amount to advice on which you should rely. In particular our ‘PLUG Heat Bleed calculator’ involves data models and techniques partially provided by third parties which are based on statistical analysis, probability and predictive behaviour. We are therefore not able to accept any liability (other than under clause 7.1) for any inaccuracy, incompleteness or other error in any output data which arises as a result of your use of PLUG. We recommend that you obtain professional or specialist advice before taking, or refraining from taking, any action on the basis of the content on our site.

6. DISCLAIMER

6.1 Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees of any kind (express or implied), that content on our site is accurate, complete or up-to-date and we do not guarantee that our site, or any content on it, will be free from errors or omissions. We accept no responsibility and will not be liable for any viruses that may infect your computer equipment in consequence of access or use of our site.

6.2 We will not be liable for damages or loss resulting from the use of our site and any information or tools available on it. This applies to damages or loss of any kind including but not limited to direct, indirect, special or consequential loss or damages for loss of data, income or profit or claims from third parties.

7. LIMITATION OF OUR LIABILITY

7.1 Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

8. APPLICABLE LAW

8.1 These terms of use are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

CONTACT US

To contact us, please email info@energyresponseforce.com or write to Energy Response Force at Knauf Insulation Limited, PO Box 10, Stafford Road, St Helens, Merseyside WA10 3NS.

Thank you for visiting our site.

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